Candidates may call Pearson VUE Customer Care at (888) 204-6289 to make an examination reservation. Customer Care is available Monday through Friday, 8am to 11pm, Saturday 8am to 5pm, and Sunday from 10am to 4pm (Eastern Standard Time).

Phone reservations can be made up to and including the day you wish to sit for the exam based on availability. Online reservations can be made at www.pearsonvue.com. No walk-in testing is permitted.

• Two (2) forms of signature identification, one of which bears your picture, address that must match the name as provided to the Department of Business and Professional Regulation on the application for licensure, signature and is government issued: driver’s license, state identification card, passport or military identification card. YOU MUST BE PREPARED TO SHOW PROPER I.D. TO GAIN ADMISSION TO THE TEST SITE. Student, employment I.D. cards and photo-bearing credit cards are not acceptable as a picture-bearing identification.

• Certification of Pre-licensing Education Completion (Sales and broker candidates only). If original was mailed to the DRE with the authorization application, a photocopy should be brought to the test center.

• Official authorization notice (not mandatory)

Candidates will receive an official, photo-bearing score report immediately upon completion of the examination.

Candidates who fail an examination must wait 24 hours to schedule are examination. Reservations may not be made at the test center.

Candidates may contact Pearson VUE by:

• Visiting the Pearson VUE Website (www.pearsonvue.com)

• Calling Customer Care at (888) 204-6289